I expected a lot from Kingfisher Airlines but they have already started disappointing me even though I am yet to fly with them. I booked my tickets for Bangalore – Delhi round trip for October end on 22nd August for Rs.9040 both sides and happily carried by ticket printout home.
Now, the day before yesterday, I just thought of checking my status for fun and what do I see? Both my flights have been rescheduled. The Bangalore-Delhi flight that was supposed to depart at1310 hrs and land at 1540 hrs will now depart at 1720 and arrive at 1950 hrs. That’s a difference of 4 hours. The Delhi- Bangalore flight will arrive at 2310 hrs in Bangalore, a full 2 hours later than it was supposed to. I wonder when they were planning to tell me about this rescheduling. At the airport, I guess.
Fortunately, I saw all this and called them up. They checked it all up and said that indeed my flight had been rescheduled. I then asked them to shift me to a morning flight on the Bangalore – Delhi sector and they said they can do it but I will have to pay the difference between what I paid for the ticket and what it costs now. In this case, it was Rs. 1500. My question is- why should I pay more? They changed the schedule after I booked my tickets. If the new schedule doesn’t suit me, I should be allowed to change my flight.
What’s makes me fume even more is that the flight I’m on is sold out and a ticket on it will cost Rs.11000 now while the flight I want to switch to does have seats available at Rs. 6000. So if I switch, a seat will become available on the costlier flight. So why should pay?
I cant even cancel the booking cos they will only give me a credit note which I can use within one years time. So I am stuck with them.
Raj




hey!
i cant believe they did that
u should sue them!!!!
or atleast make a lot of noise about it
but hey dnt get sued for defamation
Havent heard much about kingfisher airlines but what they did truly sucks…Voice your grievances to the higher level of customer support..maybe it will help you get the other flight..
if not let this be the last time you fly them.It will be there loss…
Buh to what happened! a similar thing happened with someone else here(for the del-bangalore sector) and the poor guy ran around trying to get them to change his flight and ultimately had to take the rescheduled flight. Seriously, what is this country coming to? its always the same story.
@jive: Hey
@akanksha: Oh, its useless. THey probably have a clause in the terms and conditions to take care of it.
@parth: No use talking to anyone. I’ve tried that already. I don’t see myself flying with them again.
@clg: Yeah, India inc. is still clueless abt customer care.